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Our Services

Help for everyday needs,
arranged by our team.

Request companionship, appointment escort or everyday assistance for yourself or someone you care about.

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What we provide

Three clear ways we can help.

These are our current service categories. Check-ins are part of Companion Care. Our team confirms what can be arranged for your location and preferred time.

01

Non-medical everyday support

Companion Care

Friendly presence, conversation and simple everyday support at home or in the community.

Companion Care is for someone who would benefit from regular human contact, a reassuring presence or light support with an everyday routine.

What SantunCare can help with

  • Conversation, reading and shared leisure activities
  • Companionship during short walks or simple activities
  • Scheduled check-in visits and a reassuring presence
  • Light help with organising agreed everyday activities

Important service boundary

This is companionship and everyday assistance. It does not include medical monitoring, diagnosis, nursing treatment or emergency response.

02

Non-medical everyday support

Appointment Escort

Non-medical accompaniment before, during and after an appointment.

Need someone to accompany your parent to an appointment? We discuss the journey, waiting time and return with you before confirming. Transport arrangements will be confirmed based on the request, location and available Support Person. A vehicle is not automatically included.

What SantunCare can help with

  • Accompaniment from the agreed starting location
  • Travelling to and arriving at the appointment
  • Waiting with the person receiving support where appropriate
  • Accompanying them on the return journey where agreed

Important service boundary

The caregiver provides non-medical accompaniment. Medical advice, treatment and emergency response are not included. Transport arrangements must be agreed in advance.

03

Non-medical everyday support

Everyday Assistance

Practical help with essential errands and light, agreed everyday tasks.

Everyday Assistance keeps routine tasks manageable, whether support is needed while completing an errand or with a simple activity at home. For collection or delivery requests, the quotation may depend on the collection location, destination and travel required.

What SantunCare can help with

  • Grocery shopping and collecting basic items
  • Accompaniment for important everyday errands
  • Light organisation of basic daily needs at home
  • Practical support with simple activities agreed in advance

Important service boundary

This does not include deep cleaning, heavy lifting, construction, hazardous work, nursing or full domestic-worker duties.

Who SantunCare is for

Support for different everyday situations.

SantunCare is not limited to one age group. Suitability depends on the requested non-medical support and what can be safely arranged.

Elderly Individuals

Extra support for older adults who want to maintain their independence while receiving help with an agreed everyday need.

Explore Companion Care

People Needing Temporary Support

Short-term help for an appointment, an important errand, companionship or a simple everyday activity.

Explore Everyday Assistance

Everyday examples

Which service might fit my situation?

Common situations where you may need a helping hand. Our team confirms what can be arranged.

Example situation

I cannot accompany my mother to her appointment.

SantunCare may arrange an appropriate support person to accompany her according to the confirmed service plan.

View the relevant service
Example situation

My father lives alone and I would like someone to check in on him.

A Companion Care visit may provide friendly human contact, conversation and agreed basic support.

View the relevant service
Example situation

I need help with an important everyday errand.

Everyday Assistance may provide simple non-medical help, depending on the request and what can be safely arranged.

View the relevant service

Why SantunCare

Why choose SantunCare?

Tell us what you need. Our team helps you work out the arrangements.

01

Clear from the start

We discuss the support needed before confirming the service.

02

A person to talk to

Our team reviews your request and explains the next step.

03

Help for your family

You can arrange support even when you cannot be there.

04

Non-medical support

Companionship, appointments and simple everyday tasks, within an agreed scope.

Is SantunCare available in my area?

Service availability depends on location and Support Person availability. Submit your request and the SantunCare team will confirm whether support can be arranged in your area.

Check Availability

Ready when you are

Tell us what support would make everyday life easier.

Request Support